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Tenant Liaison Officer

Building Recruitment Company
Job LocationEbbw Vale
EducationNot Mentioned
Salary£21,469 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Are you seeking your next role as a Tenant Liaison Officer within the Social Housing sectorWe are currently recruiting for an experience Tenant Liaison Officer for a 6-9 month contract, to work with a well-established Housing Association within the Blaenau Gwent area.You will form part of a project team whose focus is to enable homes to be easily and quickly surveyed, and Pathways to Zero carbon identified. The focus of this role will be to ensure tenants and leaseholders are left fully satisfied throughout the installation of energy efficiency works to their homes.The role will require you to have great communication, as you will be the first point of contact for tenants. You will also visit tenants and leaseholders to explain the benefits, installation and operation of micro renewable technologies to achieve maximum efficiency, minimum energy costs and minimise condensation risk.You further be required to:

  • Undertake satisfaction surveys with tenant at key stages within the contract process and prepare the necessary reports and reporting procedures.
  • Assist in the delivery of the Asset Management strategy, including providing management with statistical information.
  • Provide general energy and condensation advice to tenants.
  • Recognise the indicators of tenants and leaseholders in fuel property and provide suitable advice.
  • Attendance at Contractor monthly meetings, open days and any other necessary events
    • The successful individual must have:
  • A proven track record of working in a customer focused environment with Tenants, Leaseholders or residents.
  • A full driving licence and access to your own form of transport.
    • If this is the position for you, please apply below by submitting an up-to-date version of your CV, alternatively call CHARLIE HYDE on .

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