Business Development Manager

Job Description

Job Purpose:Representing a highly regarded organisation who are specialists in the HVAC sector within the Midland geographic region and to achieve quarterly sales targets.Support and develop existing customers as well as acquiring new customers promoting our products and services to Consultants, M&E Contractors and End Users. You will need to be aware of opportunities and competition within your dedicated geographical area;feeding back on local market trends, including competition and business sector activity.Basic OverviewResponsible for improving and growing business to allow the company to become a successful leader within the HVAC market for both new HVAC systems and refurbishment and energy upgrades.The Business Development Manager (BDM) will evaluate the current performance of their allocated geographical base and apply strategies for their accounts to reach its full potential, via current marketing opportunities and research within specific areasof each product market. The BDM will gather informative data about customer trends, requirements, and competition to allow decision making surrounding innovation of sales strategy and product offering within the UK market.It is expected that the BDM will identify and attract new customers (consultants and contractors), by delivering business presentations and introduce key employees within the business to represent our sales and marketing proposition.Duties and Responsibilities

• Ensuring personal sales targets are met to contribute to the overall achievement of the company

• Develop strategic plans in conjunction with the Sales Director for developing business and achieving the company’s sales goals alongside customer satisfaction.

• Demonstrate your ability to build long term relationships, develop and grow the business by developing new client relationships and enhancing existing ones.

• Manage key customer relationships and participate in the negotiations and closing of strategic opportunities.

• Ensure customers are informed of any relevant business news e.g., market price changes, company announcements and sales strategy.

• Responsible to ensure credit terms are agreed and adhered to.

• Promote products/ services addressing or predicting customer objectives.

• Identify new ways to maximize revenue.

• Be able to undertake site visits and meetings to discuss projects with customers, offer advice on the best possible technical and financial solution and obtain necessary information to allow an accurate

quotation to be prepared.

• Liaising with internal departments ensuring they have the relevant information for the project and provide additional support and information in relation to secured orders where necessary.

• Prepare and review quarterly business plans which cover relevant goals and objectives.

• Report and communicate into the business via the monthly sales meetings regarding overall account updates, progress on company strategies, sales co-ordination and other key topics.

• With the support of automated CRM reporting on a monthly basis discuss with the Sales Director progress on your key performance indicators specifically around quotations, pipeline, business sectors and forecasting.

• Monitor customer trends, market and competitor activity and report back into the Sales Director

• Attend trade shows and exhibitions as required.

• Have a flexible approach to working hours, travelling and occasional overnight stays. Typically, 3 days out in the field, 2 days working from home to conduct necessary administration and project tracking.

To deliver technical support and training to external customers to support CIBSE accreditation.

• Managing workloads proactively to achieve objectives and ensure activity schedules are kept regularly up to date.

• Keep timely records of sales activity within company CRM system.

• Any other ad hoc duties that may be required from time to time for the smooth running of the business.

• The role is subject to the needs of the business and will develop and change in line with prevailing market prices, competition, and development of the territory.

Experience/Skills/ Qualifications required

• Minimum of 3 years of field-based HVAC sales experience.
• Proven sales track record.
• Strong commercial acumen and ability to negotiate and close.
• Demonstrate customer centric behaviours with a passion for customer service.
• Strong client relationship skills.
• Excellent communication and interpersonal skills - ability to network and negotiate.
• Excellent presentation skills.
• Strong planning and organisation skills.
• Ability to work under pressure and meet deadlines.
• Ability to write documents in a professional style.

The ability to remain flexible and seek alternative options to problems.Working independently alongside recognising when teamwork is the right approach.Sound technical understanding of heating/ cooling to support selection and specification of all HVAC enquiries, including AHU, MVHR, Refrigeration and Controls.A proven sales/ estimating experience within the HVAC sector with good level of knowledge in ventilation design in relation to, air handling, refrigeration and controls is advantageous.Awareness of market, industry, and regional activities.Valid UK driving license.This is a fantastic opportunity to develop your career in a fast paced and exciting sector. The company offer an attractive salary and benefits package together with continuous progression.