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| Job Location | East Midlands Airport, Castle Donington |
| Education | Not Mentioned |
| Salary | £26,000 - £28,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Why WSHWSH is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.We are one vibrant community and love to get together and celebrate our success.Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments where they will be greeting visitors and serving customers with a genuine smile and offering help to anyone in need.At WSH hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you’ scheme, Annual Awards and long service awards.We are looking for an experienced, proactive and innovative Welcome and Hospitality Lead to provide leadership and direction to our team of 3 consisting of a Welcome Host, Hospitality Host and Sous Chef at our East Midlands Office. You will therefore be responsible for creating a client-focused environment which provides the highest level of care and personal service for all staff, visitors and clients. The WSH Team are responsible for taking ownership of all client areas including meeting rooms, Reception desk, the internal practice floors, Refreshment Hubs and Staff Restaurant.We are looking for a Leader who has an ability to inspire and motivate their team creating a culture of excellence that supports the vision and values of our WSH Family for the development of our people and business ensuring our services are always market leading as well ensuring financial targets are met in line with Company budgets.We are therefore looking for an inspirational leader who is able to think creatively, be proactive and empower their team to achieve their service and financial targets. We are looking for someone with a hands on approach that has a good understanding of FOH operations as well as understanding and delivering market trends for food offerings. Preferably, the individual will be confident in creating new processes not being afraid to put innovative ideas forward.Apply today for this unique opportunity! Required skills
Keyskills :
Customer Service Hospitality Leadership Trends FOH