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Passenger Services Assistant - Full Time

MAG
Job LocationEast Midlands Airport, Castle Donington
EducationNot Mentioned
Salary8.91 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

  • Passenger Service Assistant - East Midlands Airport
  • £8.91 per hour
  • Full time - 42 hours per week
  • Permanent Position
About us:MAG is the countrys largest airport group. We own Manchester, Stansted and East Midlands Airports as well as our MAG USA business based out of Chicago. Our airports are so much more than the place where your holiday starts! Behind the scenes thousands ofMAG employees work tirelessly 24hrs a day 7 days a week across numerous operational departments to ensure that our customers experience a seamless, enjoyable and safe travel experience.We are proud to be a diverse employer, and we welcome candidates from all backgroundsAbout the role:As a Passenger Service Assistant you will be responsible for providing assistance to airline passengers with reduced mobility, on their journey through the airport.You will be helping passengers transition from check-in areas within the airport terminal building to the aircraft, ensuring they travel safely and comfortably. The role requires you to be on your feet for long periods of time. Successful candidates willbe required to undergo and pass a manual handling course which provides you with training to manually lift passengers with restricted mobility into their seat (with another assistant) with an unlimited weight capacity.About you:To succeed in this role, you will:
  • Have a passion for delivering excellent customer service, with a high level of care and attention to customers.
  • Be able to manually lift passengers with restricted mobility into their seat
  • Be fully flexible to cover a 24/7 operation which will include nightshifts, early mornings, weekends and bank holidays. Shift lengths varying between 4-12 hours.
The contract:42 hours per week£8.91 per hourAll offers will be subject to the completion of pre-employment checks which will include 5 years referencing history, medical assessment and DBS.BenefitsAs a MAG employee you will have access to some great benefits including;Free on-site parking whilst workingFree Airport parking when you go on holiday (subject to availability and pre-booking)Access to "Benefits me - My MAG rewards" portal with discounts and savings24hour Employee Assistance ProgrammeMAG Pension schemeDiscounts on tram and train travel to workDiscounts on MAG products such as Escape Lounges and holiday parking at our AirportsHow do I applyPlease submit your up to date CV to apply for this role - failure to do so may result in automatic withdrawal.Advert will close once sufficient applications have been received.

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