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Monitoring and Concerns Officer

General Pharmaceutical Council
Job LocationEast London
EducationNot Mentioned
Salary?27,982 - ?30,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are seeking a skilled Monitoring and Concerns Officer to join our Fitness to Practise Directorate and support the organisation by monitoring the compliance of pharmacy registrants? ability to practise, thereby ensuring public protection and safety.Closing date: 8th January 2020Interview date: 21st/22nd January with telephone interviews preceding this.The roleThe Monitoring and Concerns Officer is at the front of our fitness to practise process and is responsible for ensuring public protection and safety by monitoring compliance with restrictions imposed on a registrant?s ability to practise.Working in a fast-paced and dynamic environment the successful incumbent will be committed to providing excellent customer service and maintaining a tailored, proportionate, efficient and effective approach whilst acting as the initial decision maker in the fitness to practise process.The successful applicant will:

  • Make initial decisions as to whether a concern raised should be closed or referred for further investigation.
  • Make decisions as to the progression and recommended outcome for cases involving restrictions on a registrant?s practise and for deciding whether a breach or restrictions has occurred.
  • Keep accurate records of all decisions made and make sure that reported concerns are dealt with according to priority and in a timely, robust fashion.
  • Provide excellent customer service and maintain effective communication with all parties involved.
  • Have an unwavering commitment to equality, diversity and inclusion.
    • In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes 30 days holiday (plus bank holidays).About the GPhCWe regulate pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.The GPhC is a respected regulatory body, acknowledged by the Professional Standards Authority for meeting all the Standards of Good Regulation.We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.To find out more about the benefits of working at the GPhC please refer to our website: pharmacyregulation.org where you will find: quick guide to your benefits [N.B. these benefits apply to staff/employees, not associates]Applying for this roleIf you feel you have the required experience and skills and would like to join us, please submit your CV and covering letter explaining your suitability for the role and where you found the vacancy by using the submission link below.Please consult the job description document which is available via our working for us page on our GPhC website: pharmacyregulation.orgDue to the high volume of applications we receive for some of our vacancies, we may close adverts once we have received a sufficient number of submissions and before the advertised date. Early application is advisedWe value the diversity of our workforce and welcome applications from all sections of the community. Required skills
  • Communication Skills
  • Problem Solving
  • Process Improvement
  • Accurate Data Entry
  • Prioritisation

    • Keyskills :
    Communication Skills Problem Solving Process Improvement Accurate Data Entry Priitisation

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