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Job Location | East London |
Education | Not Mentioned |
Salary | £28,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our established global client based in Canary Wharf, London is looking to recruit a Customer Care Team Leader for Airline Team.We are looking for a candidate who is energetic and passionate about customer satisfaction to lead and influence a dynamic team and represent a strong global brand.As a Customer Care Team Leader you will have an important role in the operations. You will be the heart and soul of the team, driving an efficient and engaging culture with effective and creative support. The team will be responsible for incoming emails,phone calls and chat for a wide range of queries from customers, so the Team manager will need to be organized and passionate to inspire all too over achieve on consumer and client expectations. You will be a key contact for the clients key stakeholders andwill be required to present and report on operational delivery on a regular basis.The ideal candidate will have: