Team Manager

Job Description

We are Hestia. We make a difference. At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed toempower people to rebuild their lives and regain independence.The service you will work in….Lynton Terrace is a Care Quality Commission registered care home for men and women aged 18-65. The service supports those with enduring mental health needs who require support 24 hours a day, seven days a week.Each service user has a private bedroom with access to communal areas and shared facilities. Lynton Terrace is a warm and vibrant care home with an established team that know the service and service users well.A day in this role looks like….As a Team Manager at Hestia, you will play a crucial role in our Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.A day will never look the same and some of the things you can expect to do/be responsible for are:

• Manage all aspects of service user care, support and accommodation and delivery of regulated activities in line with CQC regulation.
• Ensure the delivery of a consistent and high-quality client-centered and recovery focused service which is co-produced with service users in accordance with the mission statement, values and strategic objectives of Hestia.
• Maintain ‘good across all KLOEs as a minimum and strive for ‘outstanding.
• Effectively manage and implement the project operational policy within the relevant legislative framework.
• Lead the delivery of the Registered Care Home within the regulations of the CQC and as the Registered Manager.
• Lead the creation, implementation and review of an annual business plan for the service in line with the organisational strategic objectives and the delivery requirements of the service.
• Develop and update a live risk register, implementing mitigation actions and interventions and reviewing the level of each identified risk on a regular basis.

Why HestiaJoining Hestia means more than just a job; its an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will havethe chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Attained or working towards level 5 in health and social care or equivalent.
• Experience in leadership and management of a team with the ability to motivation and empower the team to facilitate positive differences for people.
• Demonstrable experience of managing services for people with complex mental health and understand the challenges that may present.
• Empathy for service users and the drive to be positive and assertive in support of recovery.
• Managerial experience in recruitment, induction, supervision, appraisal, learning and development, as well as performance management.
• High quality housing management experience.
• Experience in budgetary management and compliance with financial policies and procedures.
• Experience in developing positive working relationships with key stakeholders; service users, family, placement officers and a range of statutory, community and voluntary partners.
• The ability to communicate clearly, both verbally and in writing.
• Efficiency in managing information, analysing performance and practice in the team, making recommendations for change.
• Understanding of and the ability to implement good Equality, diversity, equity and inclusion practice.

Our commitment to Equality, Diversity, and InclusionOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities,talent and experiences, different people and communities bring to our organisation.We are a disability confident employer…Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimumcriteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.