Customer Service Administrator

Job Location	Dorridge
Education	Not Mentioned
Salary	10.00 - 12.00 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time Work from home3 months

Job Description

Role: Customer Service AdministratorContract: TemporarySalary: £10 - 12 per hourWe are recruiting several temporary roles starting immediately until September for administration support. Current requirements are based in Stratford Upon Avon, Solihull and Birmingham locations with all open temporary roles offering hybrid working witha mix of office and home working. These are short term temporary contracts which require full commitment during the agreed period.All the temporary roles require support with a mixture of duties supporting with customer service and administration.Role and responsibilities to include but not limited to:

Manage a professional front of house environment and act as a key first point of contact
Responsible for handling all customer queries and updating customers on a status by phone and email in a prompt and professional manner
Interacting with suppliers to ensure up to date real time information is available for customers
Ensure all data and administration records are correctly processed and up to date in adherence to compliance procedures
Ensuring documents are easily accessible and regularly updated on various portals and platforms
Collate, prepare and submit accurate reports and data records to internal and external contacts particularly in MS Excel
Arrange engineers to attend schedule appointments as required by the customer SLAs
Regularly communicating with internal colleagues and customers at all levels in a professional manner by email, phone and face to face
General administration duties

Skills and experience required:

Proven work history in a customer service / retail / reception role is essential
Strong administration and data entry skills essential
Excellent verbal and written communication skills is essential
Positive and enthusiastic mentality

If you have the relevant skills and experience, and actively seeking temporary jobs over the summer then please apply today.

Keyskills :
Communication SkillsCustomer ServiceDataReportsReceptionist Duties

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