Business Support Assistant

Job Location	Doncaster
Education	Not Mentioned
Salary	£10.50 - £11.00 per hour, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

We have a fantastic opportunity for a Business Support Assistant at Doncaster Council. This is a full-time temporary role for the next 2 - 3 months, with the possibility of extension.What is the roleDoncaster Council are looking for a Business Support Assistant to provide comprehensive clerical support to the HEART Team to assist and support the services users of the directorate.What are your responsibilities

Providing high quality administrative support in setting up and maintaining functional systems which adhere to GDPR.
Maintaining accurate customer records both manually and electronically and producing monthly statistical reports.
Using the Council’s IT systems to input data, word process letters, memoranda, and reports, including work of a confidential nature.
Dealing with enquiries from the public, officers of the authority and others, ensuring that these are dealt with and appropriate and feedback is given.
The calculation of interim accounts using a charging system unique to the Assistive Technology Team. To create financial individual client and business contracts for VAT & non-VAT accounts on the ERP system to ensure the correct charges & payment methodsare applied to the contract identifying direct debit details where appropriate.
To monitor clients’ circumstances in relation to eligibility criteria regarding the Home Alarm Service.

What skills do you Need

Must have previous Business Support Assistant / Administration experience.
Excellent People skills, as you will be speaking to the public, other members of staff and senior managers.
Valid Standard DBS on the update service
Strong IT skills as you will be using Word and excel, along with internal IT systems as well.
Excellent Telephone manner
Must be willing to work on a rota basis, as the service is 7 days a week. Working 1 weekend every4 weeks.
Weekday hours would be 9.00am - 17.00pm, and Weekend hours will be 8.30am - 16.30pm
The position is fully office based, and the office is located on the 1st floor so you will need to be okusing the stairs as there is no lift in the building unfortunately.

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