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Infrastructure Analyst

Pure Resourcing Solutions
Job LocationDiss
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are delighted to be working with a well-established Diss-based business, who are looking for an Infrastructure Analyst to join their expanding IT Team. They are seeking a talented 3rd Line Analyst to be a crucial part of their IT support team, basedin their Diss Support Office with a flexible hybrid working approach.Key Responsibilities:

  • resolve complex technical issues swiftly and effectively.
  • Provide top-tier support for Microsoft server stack technologies like Exchange, Office 365, and Hyper-V.
  • Contribute your expertise in infrastructure changes at Change Advisory Board meetings for seamless implementations.
  • Ensure robust Active Directory management, focusing on user accounts and permissions configuration.
  • Proactively monitor server health and network performance, resolving potential issues for optimized operations.
  • Support various networking technologies, troubleshooting connectivity hiccups for smooth functionality.
  • Collaborate closely with the IT Service Desk to resolve intricate incidents and problems.
  • Drive projects related to service design, improvement, and operational initiatives.
  • Maintain and update our Configuration Management System for accurate data.
Requirements:
  • Experience in a 3rd line analyst or similar infrastructure support role.
  • Proficiency in Microsoft Windows Server Operating Systems (2016 and above), Office 365/Exchange 2016, Hyper-V, and Active Directory management.
  • Strong grasp of cyber security principles and enterprise network support experience.
  • Exceptional problem-solving skills and a knack for handling pressure while prioritizing tasks.
  • Excellent communication skills, both verbal and written, coupled with effective technical information conveyance.
  • Project management expertise and a valid UK driving license for occasional travel requirements.
Desirable Skills:
  • Relevant certifications like MCSE, CCNA, or ITIL.
  • Familiarity with MPLS, SD-WAN, Meraki, and VOIP technologies.
  • Previous experience in the veterinary industry
If you would like to learn more about this opportunity, or review a full job description, please contact Toby Brownlie at Pure Resourcing Solutions Norwich.

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