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1st Line IT Support

Job LocationDiss
EducationNot Mentioned
Salary19,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

1st Line IT Support / £19,00-£22,000 per annum / Based In Diss, Norfolk / Temporary ongoingHales Group are currently recruiting for a 1st Line IT Support, based in Diss, Norfolk. You will be providing support to customers and the IT maintenance team, by taking initial calls and delegate to the right team.SalaryMonday to Friday£19,000 - £22,000 pa DOEHoursWeekly RotationEarly - 7.00am - 3.00pmMiddle - 8.30am - 4.30pmLate - 10.00am - 6.00pmDuties Include, but are not limited to:

  • Answering telephone calls
  • Call logging
  • Delegating calls to correct team
  • Liaising with customer and team members
Key requirements
  • Must have Customer Service background - essential
  • Basic IT experience - Desirable
If you would like to know more regarding this role, please do not hesitate to contact Megan Reeve on .

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