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Senior Revenue and Benefits Officer

Service Care Solutions - Housing
Job LocationDevon
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Job Title: Senior Revenue and Benefits OfficerType: 6 month temp ongoingHours: 37, remote working availableLocation: DevonPurpose of the RoleI am representing a client within Devon, who are looking for someone to be responsible for administering, maintaining, and billing the districts Council Tax liabilities, ensuring all customers receive the correct discounts, exemptions, and reductions. Youllalso be expected to help in the collection and recovery of outstanding Council Tax liabilities and Housing Benefit overpayment invoices.Main Responsibilities

  • Undertake prompt and efficient billing, collection, and recovery of monies due to the Council in accordance with legislation, guidance, best practice, and local policy.
  • Make timely and accurate decisions on liability and entitlement to reliefs, discounts, exemptions, and reductions including Working Age Council Tax Reduction claims (WACTR), updating the account, and notifying the decision as required.
  • Ensure timely and accurate action relating to Direct Debit instructions, including setting up new accounts, amendment of existing instructions, processing BACS errors and warnings lists.
  • Administer refunds and write-offs.
  • Negotiate payment arrangements in order to maximise recovery and minimise ongoing, escalating debt.
  • Monitor cases where liability orders have been obtained taking the most appropriate action to recover outstanding arrears.
Requirements
  • Able to use Civica systems - Open Revenues and D360 (previously known as Comino)
  • Detailed and comprehensive knowledge of Revenue (Council Tax and enforcement) legislation.
  • Experienced within a Revenue and Benefit setting (5+years)
  • Able to use Microsoft Office.
  • Take ownership of, and resolve, complex and specialist issues with minimal supervision.
  • Work effectively as a Council Tax and recovery officer, achieving high levels of quality and quantity.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.if you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to

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