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Technical Support Specialist - Dissolution

Job LocationDerbyshire
EducationNot Mentioned
Salary£37,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Technical Support Specialist - Dissolution North Midlands Permanent Salary: £37K - £45KAre you an expert in dissolution testingWould you like to apply your lab expertise in a technical customer facing role.My client is a leading provider of scientific laboratory instruments, testing equipment and technical services for the pharmaceutical, medical device and biopharmaceutical industries. Due to continued growth, they are looking for an enthusiastic problem solverwith a background in dissolution testing to join the technical support team. In this role, the successful candidate will be responsible for assisting customers by resolving their equipment-related queries and providing virtual and troubleshooting support.As a Technical Support Specialist - Dissolution, you will have a range of responsibilities, including but not limited to:

  • Providing technical support for automated dissolution and physical testing systems
  • Addressing customer inquiries and concerns via phone and email
  • Evaluating incoming fault reports and taking appropriate measures to resolve issues
  • Conducting in-house training sessions for engineers and conducting instrument demonstrations for customers
To be considered for the Technical Support Specialist - Dissolution you will need the following skills and experience:
  • BSc in Chemistry or related field
  • Previous experience with dissolution and/or physical testing
  • Proficiency in troubleshooting dissolution and physical testing instrumentation
  • Excellent written and oral communication skills
  • Strong IT literacy skills
This is an excellent opportunity to contribute to a thriving organisation and make a difference in the scientific community.Please apply online or contact Umul Ahmed at CY Partners on orKeywords: dissolution testing, physical testing, technical support, product support, product specialist, pharmaceutical, medical device, IVD, biopharmaceutical,

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