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| Job Location | Crowthorne |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Wellington College is one of the worlds leading co-educational boarding and day schools and has an enviable reputation for excellence and innovation. We are currently looking for two well-organised, flexible and numerate individuals to join our IT Services team as a Helpdesk Technician.IT Services deliver a computer network and end point solutions across the whole College campus. This encompasses a diverse breadth of technologies ranging from high end enterprise network infrastructure to mobile devices. Join us, and you could soon be playing a vital support role within our friendly team.Your challenge To diagnose and resolve software and hardware problems, including with operating systems, across a range of applications. But that is not all. We will also rely on you to help our users with logged IT related incidents and take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes. Escalating incidents to other support team members where necessary will be important too, as will accurately recording, updating and documenting requests to use the IT help desk system. Installing and configuring new IT equipment, resolving incidents and upgrading various software and hardware and ensuring each user is treated efficiently and appropriately - all are aspects of this interesting and varied role.To succeed, you will need a good level of general education and knowledge of Windows. Intel PCs, Microsoft operating Systems & Office products, Networked PCs, DNS and Office365. We will also be looking for good general reasoning ability, a practical/constructional mindset and strong manual dexterity. The communication skills it takes to communicate effectively with technical and non-technical colleagues at all levels are essential too, as is reliability, a sense of community and lots of self-motivation.So, if you have all of the above and are keen to learn new skills while contributing positively to the College community, apply today.Closing date: 6:45pm, Thursday 18 February 2021For further details, including how to apply, please visit the teaching vacancies page of our website by clicking the apply button below.The College is committed to equality and diversity and the safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Applicants for any of the positions available at the College must be willing to undergo a number of safeguarding checks including an enhanced Disclosure and Barring Service check, reference checks with previous employers and, where applicable, a Barred List, Prohibition and EEA checks.