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Job Location | Crawley |
Education | Not Mentioned |
Salary | £22,000 - £24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Who we are:The Company:VMS Fleet Management Ltd is a forward-thinking Contract Hire, Fleet Management Company with Mercedes-Benz truck and van aftersales accreditation at its site in North Devon and MAXUS UK aftersales accreditation at our sites in Stevenage, Bathgate, Warrington, Bridgend, Crawley and Tamworth. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal.An excellent opportunity has arisen for an experienced Service Advisor. This position will be based in our Crawley workshop.The Role:A service advisor is now required to assist the service manager to oversee and manage the growth and development of our workshop facilities, mobile repair and recovery services including aftersales for Mercedes-Benz truck and van and MAXUS UK. Carrying out all types of work primarily on LCV and HGV vehicles the workshop provides servicing, general maintenance, MOT preparation, MOT’s PMI’s and PDI’s as well, Warranty work, roadside breakdowns, and off-site repair work.Responsibilities• Communicating with customers• Creating Estimates • Raising Job Cards• Preparing invoices• Ordering parts• Workshop & Mobile planning• Liaising with technicians• Ensuring daily objectives carried out• Dealing with warranty claimsSkill and Experience:• Previous experience in a Service environment in the automotive industry• Adaptable• Excellent communication skills, with the ability to communicate at all levels• Technical knowledge would be advantageous• Workshop & Mobile planning to maximise productivity and efficiency• IT proficient in Microsoft OfficeThe ideal candidate will:• Be a team player• Enthusiastic, self-motivated, polite and professional• Can work under pressure and maintain professionalism• Can be flexible and respond to different ways of working in the face of changing situationsSalary: £22,000 PA