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Job Location | Cowpen Lane Industrial Estate |
Education | Not Mentioned |
Salary | £26,000 - £29,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Service Advisor Vacancy – Nr Middlesborough up to £29,000Service Advisor Franchise Dealership £29,000 OTE per annumAs a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.Your duties will include:This is a hands-on role you will be responsible for overseeing the operation of the department, assistaing the Workshop Controller.You must have proven experience in similar positions at supervisory/management level. Strong attention to detail with ability to work affectively under pressureDealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocationand handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.Upselling of additional works, service plans and warranties.Opportunities for internal promotions are available within this company for the right applicants.Previous dealership customer service experience is essential, and you must hold a full UK driving license.
Keyskills :
customer serviceservice advisormain dealershipservice department