Commercial Project Manager

Job Description

Here at OCS we currently have an opportunity for a Commercial Project Manager to join our incredible team. This is a great opportunity for a customer focused individual to join a world leading soft facilities management company, which can offer unrivalledopportunities for career progression.The role will be instrumental in implementing the new National Standards of Healthcare Cleanliness 2021 working closely with the Trusts Senior Management Team, IPC and the supervisory team. In this respect, you will work closely with other service stream managersto work effectively and harmoniously in an adaptive and challenging environment. You may therefore be introduced to other services and work closely with other specialisms as part of managers CPD. To effectively manage and monitor all aspects of the HUTH contract with your remit in accordance with the Contract Specification and OCS and HUTH Company Policy in line with NHS Agenda for Change. To assist the Operations Manager in leading a team of employees to provide a cleaning service to the contract. Monitor and report on the quality and financial performance of the services within the scope of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery to the clientWorking on a flexible basis meaning that all employees are regularly met at work during their shifts making management presence at ad hoc times the norm rather than the exception. Ensure regular and good communications are maintained with the employees.Responsibilities will include: Undertake Monthly Performance Review of Helpdesk Reports and calculation of Deductions and Service Failure Points for the monthly report. Management of contract change including variations and income recovery in accordance with the Services Contract Analyse helpdesk data and report findings, escalating issues of non-compliance to Operations Manager, Compliance Audit and Training Manager, and Domestic Managers To deal with all Employee Relations issues as they arrive in an efficient timely manner, seeking advice as necessary. Develop good relationships with hospital staff in line with best practice management, in order to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business within the hospital and other hospitals. Create and deliver on monthly performance or project reports in a timely manner. Support the Finance and contract team in the production and review of monthly P&Ls Carry out any reasonable instruction as directed by your Operational Manager I.e Investigation/ Disciplinary. Support the Operational Manager and Domestic Managers on Contract matters and Performance Parameters. Ensure all Contract documents including variations are up to date on the contract share point or equivalent Implement and manage a document control system and ensure all correspondence is filed electronically Support management of capital projects with new NHS estates Liaise with the trust and infection prevention control regarding projects and new estates Work with the Operations Manager to capture any costs and materials Risk assessments and work schedules to be completed Process for recording and updating for new ventures/ad-hoc weekly and have regular review site walks with Domestic Managers Work alongside Compliance Manager to ensure training and work areas are updated to all systems, incl. help desk/auditor (ambient) Attend site walk-rounds, including handovers to Domestic Managers re. builders clean costs Ensure annual costs for variations have correct increases appliedQualifications required Diploma in Project Management - desirable Degree level or equivalent relevant experience Formulate and deliver PowerPoint presentations when required to do so - desirable Proficient in Prince, Sage or Lean Six Sigma - desirable Registration to a MIWFM Level 3 Supervisory Qualification or equivalent.Working experience/Personal attributes: Previous Healthcare and Agenda For Change (AFC) contract level experience - desired Strong commercial awareness - essential Excellent communication skills, of both written and verbal English Strong analytical and problem solving skill - essential IT Literate with good working knowledge of Microsoft Office packages including Word and Excel Ability to write monthly and quarterly reports Strong time management and prioritisation skills.What will you get in returnAn enhanced pension scheme (above auto enrolment rates) - to save for the futureLife Assurance - to protect your family should the worst happen25 days holiday, plus 8 bank holidays on topOption to purchase additional annual leavePrivate Medical Insurance - to protect youAccess to 100s of high street discountsFinancial Wellbeing support - Access to low interest loansRecognition scheme OCS Stars- monetary rewards given to top performersTraining and Development- apprenticeships, e-learning, English as a Second Language and our award nominated Impact ProgrammeLong Service AwardsCycle to work scheme- discounted bicyclesAccess to our Employee Assistance Programme- 24-7 Health & Wellbeing SupportSuccessful candidates for this role, who meet the eligibility criteria, may have the opportunity to undertake a formal