Volunteering & Community Officer

Job Description

Summary Are you passionate and enthusiastic about the benefits of great volunteer and community involvement Do you want to support volunteering teams to have a great experienceAs part of the Cotehele and Antony portfolio, youll be working with an enthusiastic team, supporting them as they manage more than 250 volunteers working in all areas of our work from gardening to house conservation across the two properties. Due to the location, please check how you would commute here before applying. What its like to work here Cotehele is a beautiful Tudor mansion situated high above the River Tamar, with Dartmoor National Park and many unspoilt beaches nearby. The property has a glorious garden with valley views, a working mill on an historic quay and expansive estate.The team pride themselves on providing superb customer service, and the family atmosphere amongst the 65-member team makes Cotehele a very special place to work.For more information about Cotehele please visit: coteheleAntony is an 18th-Century house set within a magnificent landscape garden, still home to the Carew Pole family. The magic of Antony was captured by director Tim Burton, as a film location for his blockbuster, Alice in Wonderland.For more information about Antony please visit: antony What youll be doing This is an exciting opportunity to work across the Cotehele and Antony portfolio, dividing your time between two amazing properties in East Cornwall.With more than 250 volunteers across the two properties, our volunteer teams help us look after and share our places. As the Volunteering and Community officer, youll be working across teams (house, countryside, gardens) and places to provide administrativesupport, ensuring the portfolio is a fantastic place to volunteer or be involved with.Youll bring a sound working knowledge and enthusiasm for good volunteering principles and practice to the role, plus an understanding of good practice in community engagement. You will be able to demonstrate the ability to adapt your style and tone to meetthe changing needs of different teams and people.Youll be involved in every stage of the volunteer journey, from recruitment and induction, through to reward and recognition, maintaining clear communication with volunteer managers along the way. Youll also become an expert user of our volunteering ITsystems, ensuring our staff feel confident and capable to use our processes.This position requires some weekend working by arrangement. Who were looking for

• Demonstrate a sound understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities

• Be passionate and enthusiastic about working with volunteers and understand the differences between staff and volunteers, particularly the legal frameworks

• Have excellent customer services and communication skills

• Have a flexible approach and be a great team player, be able to lead on and work with other peoples agendas towards a common purpose

• Be well organised and attentive to detail

• A sound working knowledge of volunteering principles and practice

• IT skills (Microsoft Office)

• Knowledge and experience of budget management

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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