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Medical Receptionist

Job LocationColton, Leeds
EducationNot Mentioned
Salary£9.09 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are looking to recruit one experienced receptionist to join our team at Dr Fox and Partners for our 13,500 patients.The post holder will work within the Reception Team across both sites and support the administration and clinical teams. You will be the main point of contact for patient enquiries about their appointments and the services we offer, so resilience is a key requirement as well as a caring customer service communication style.Key duties include:

  • Make appointments by telephone and face to face including arrivals for the walk in clinics
  • As a care navigator, you will signpost patients to appropriate NHS services or appropriate Health Professional to meet their needs
  • Deal with patient enquiries professionally to ensure a high standard of service is delivered.
  • Deal with internal and external mail
  • Open and secure the premises at the start and end of the day.
  • Keep reception areas clean and tidy, stocking leaflets up and keeping notices up to date.
  • Handle specimens received from patients and prepare collection bags
  • Promote electronic services such as online booking and electronic prescriptions
  • Promote new clinical roles to patients and carers
  • Prescription Preperation
  • Please read the attached job description for further detailed description.Attractive Package
  • Benefits include NHS Pension
  • 5 Weeks AL plus Statutory BH
  • Induction and training provided
  • Permanent contract after 6 month probationary periodKey Requirements
  • Must be car owner with full UK driving licence to work between sites / hubs
  • Due to the current restrictions the interview will be held virtually on teams please make sure that you are able to access this and have a camera andmicrophone.An invite will be sent via email, please make sure that you are logged on at the time of your meeting and you have sent through the requested ID.Previous Applicants need not apply.Any queries regarding the interview please email

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