Quality Assurance Manager

Job Description

Life as a Quality Assurance ManagerWith a presence in over 17 countries, Medik8 is continuing to further dominate international markets. Upholding a culture of quality and continuous improvement across our Manufacturing & Logistics facility will be key to driving customer satisfaction, aswe continuously look into our practices to support this rapid growth.Your purpose will be to devise and own the most diligent investigational routes and support the teams with relevant, accurate and reliable information so that we can produce elegant and effective solutions that maintain our high standards.With a background in manufacturing and science, understanding the principles of formulations and blending processes will be critical to identify any potential issue and act accordingly to ensure we provide our customers with the best products on the market.Why you cannot miss this opportunity..You will work in our brand new Innovation Centre where we will have the most technological skincare suited labs, large and impressive manufacturing rooms hosting the best machines and a top efficient logistics site. This will be our hub where the best synergiescan be created; where we can implement new processes and technology to drive innovation and achieve incredible levels of output.In this role you will also ensure that best business processes, GMP and FDA standards are coordinated across Medik8s development and manufacturing site, in order to fully support the implementation of high quality standards.You will work alongside our friendly R&D, Supply Chain, Manufacturing and Logistics teams and you will manage five quality controllers.With this role comes great responsibility, but dont worry - you are not on your own. You will be part of an exciting growth journey, working with Medik8s wider teams and you will build friends for life.In more detail your role will include:

• Enhances customer satisfaction by identifying improvements to quality procedures, reducing product failures and driving supplier control.
• Investigates all complaints/issues that might impact our customers high quality experience.
• Develops corrective and preventive actions in response to the detected issues to immediately upgrade quality levels and avoid future occurrences.
• Builds strong relationships with wider teams to find solutions and answers, always suggesting more efficient and quality driven ways of working.
• Actively highlights potential risks, presents best practices and supports quality projects to achieve highest quality standards.
• Leads quality control and validation of processes and products.
• Monitors and presents reports on quality metrics to the leadership.

We would really like to hear from you, if you have..

• A BSc (or equivalent) in a scientific discipline, preferably Chemistry
• 3+ years experience in a similar role in manufacturing industry
• A proven working knowledge of ISO 22716 (Cosmetics GMP) and FDA
• Excellent problem solving skills - this is crucial to deal with potential unprecedented scenarios effectively.
• Team management experience

About usWe believe that our People make Medik8 who we are.They are our most valuable asset and sit at the heart of everything we do. We have huge ambitions across the globe, and its essential that were able to recruit, onboard, develop, support, engage and retain the right talent.We will soon be a global professional skincare brand that provides people with Beautiful Skin for Life. Our teams will double in size in a few months and we will have a brand new innovation centre where we will drive deeper research and increase the latesttechnologies, actives and innovation to keep Medik8 incomparable against the market and a trailblazer in the skincare industry.What the team says.."A great working environment with driven teams all trying to achieve the same objectives. Superb culture as we participate in 4 synergy events per year including payday events. Senior management are extremely hands-on and we have open communication acrossdepartments."Culture & BenefitsWe are proud of our dynamic culture - we are built on innovation, ambition and amazing ideas. Driven by continuous improvement, we constantly adapt to smarter ways of working. We have an unwavering passion for our brand and our customers - our ultimate goalbeing to deliver skincare products you love, trust and believe in.We have an exciting and friendly environment and believe that our people are our strength. Our teams are thrilled by the challenges, satisfaction and rewards that come with getting things done to a very high standard at all times and in all areas of thebusiness. If that sounds like you then come and join our journey!Health & Wellbeing

• Wellbeing contribution - up to £750 a year in wellbeing activities
• Wellbeing Room - The office has a private room where you can meditate, pray, or just take a few minutes for yourself
• Mental Health Support - we have mental health first aiders in the business
• Private Medical Insurance cover from 25% to 100% including family
• Employee Assistance Program (EAP)
• Vision Vouchers

Benefits

• Up to 30 days AL excluding bank holidays
• Birthday lay-in
• Up to 75% products discount
• Up to £250 product voucher
• Company quarterly bonus scheme
• Work anniversary bonus up to £4,000
• Chromebook + a supersize screen
• Referral bonus

Togetherness

• Monthly Payday events
• Regular team building away days
• Tight-knit company feel
• Company-wide communications platform
• Quarterly all-hands meeting held by our CEO
• Always celebrating everyones successes

Keyskills :
Quality ControlIssue