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French speaking Technical Support Advisor

Job LocationColchester
EducationNot Mentioned
Salary£30,000 - £38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title:French speaking Technical Support AdvisorLocation:Colchester – hybrid with regular office workSalary:£30,000 - £38,000 (depending on experience)Contract Type:PermanentJoin a dynamic, international team as a French-Speaking Technical Support Advisor!Are you passionate about technology and solving technical issues Were looking for a talented individual fluent in French to join our client’s team in Colchester as a Technical Support Advisor. This is a permanent role, offering a competitive salary rangingfrom £30,000 to £38,000, dependent on your experience.Responsibilities:As a Technical Support Advisor, you will play a crucial role in providing support and troubleshooting for hardware, software, and firmware.Some of your responsibilities will include:

  • Providing technical support and troubleshooting for hardware, software, and firmware.
  • Identifying and isolating potential hardware failures and software issues.
  • Recognizing and analyzing technical problems and trends to provide effective solutions.
  • Handling and processing RMA (Return Merchandise Authorization) requests.
What Were Looking For:Were seeking candidates with the following qualities and qualifications:
  • Native level fluency in French is essential
  • Essential experience in customer service.
  • Very advantageous if you have experience in technical support
  • Excellent customer service skills to provide effective support.
  • Knowledge of PowerBI is advantageous.
  • Passion for technology and a proactive approach to learning.
  • An IT qualification or diploma is advantageous.
If interested, please apply or send your CV direct to

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