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Server Team Lead

Sopra Steria
Job LocationCoedkernew
EducationNot Mentioned
Salary40,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a Team Leader who can guide, develop, and inspire a team This role is to manage 3 teams across the 3 sites (Newport, Stevenage and Portsmouth)Providing line management support to the Windows tower team. We are looking for an Infrastructure Team Leader to cover both people and technical support on a challenging and secure account. The candidate will provide the team with clear goals and objectives,motivate their followers and provide them with direction, and support their team members in order for them to succeed.What you will be doing:

  • The Team Leader will be responsible for the day to day management of the Windows Tower
  • Manage a team that will contribute to the proactive running of service provision
  • Activities include assistance with employee selection, ongoing performance management, administration, training and development, goal setting and team building activities
  • Assess, identify and develop team skills (based on business needs) by facilitating and providing feedback to team members on customer service, and communication skills in order to enhance the quality of support and customer satisfaction
  • Use tools and metrics to measure the performance of your team and individuals within it
  • Share best practice and improvement ideas amongst the Tower Lead community that you will work within
  • Encourage collaboration across all teams, demonstrating leadership to all members of our team
  • Champion and Support Sopra Steria values
What you will bring:
  • Line management and mentoring experience
  • Experience with Infrastructure Technologies - Windows technology is preferred
  • ITIL
If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you!Employment Type: Full TimeLocation: Must be commutable to either Newport, Stevenage, OR PortsmouthSecurity Clearance Level: Must be eligible for Security ClearanceInternal Recruiter: Josh Huggins-SmithSalary: £40,000 to £50,000Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a rangeof flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Loved reading about this job and want to know more about our companySopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privilegedenvironment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies

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