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Recruitment administrator

Sopra Steria
Job LocationCoedkernew
EducationNot Mentioned
Salary20,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 9m FTC

Job Description

Do you have exceptional customer service skills and looking for a permanent role where you can really demonstrate your skillsHere at SSCL, were on the lookout for a number of Recruitment administrators to assist our busy team supporting our high-profile Government clients.Day to day, this role will include tasks such as, recruitment campaign administration, pre-employment checks such as clearances, address and employment history, processing contracts of employment, chasing outstanding information and inputting informationonto the various internal systems. You will also be the first point of contact for the team, resolving inbound queries over the phone or email, therefore excellent customer service and interpersonal skills are key for this role.This is a 9month FTC position within the Day team.What youll be doing:

  • Processing administration work in line with agreed procedures, business rules or scripts
  • Learn the procedures and understand parameters of producing a quality output
  • Resolve inbound queries over the phone or email, escalate as necessary and log if appropriate
  • To schedule and prioritise allocated work every day
  • To assist in the production of standard management information and month end reports as required
  • Support with additional adhoc tasks when required
What youll bring:
  • Strong administration experience, ideally within a shared service environment
  • Attention to detail and ability to work in a team/virtual team or other structured environment
  • IT skills - Microsoft Office (Excel (basic formulas), Word, Outlook), emailing, web chats
  • Strong customer service skills showing empathy, diligence and care when dealing with queries
  • Articulate and able to develop good working relationships with colleagues and clients
  • Takes pride in delivering a high quality, high accuracy tasks under strict deadlines
  • Think on your feet - There will always be things that will come up that will be new to you
  • Accurate and timely delivery of tasks coupled with excellent organisational skills
  • Customer facing telephone and call handling skills
It would be great if you had
  • Previous experience working within recruitment process.
  • Knowledge of SOP / Oleeo system
  • Experience of high-volume processing
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a rangeof flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Employment Type: Full time, Fixed Term Contract Location: Newport but flexible hybrid working of 2 days in the office and rest working from homeSecurity Clearance Level: SCInternal Recruiter: BeckySalary: £19,000pa Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fundLoved reading about this job and want to know more about our companyThe company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Governments Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool;Newcastle; Newport; and York.As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance servicelevels across government and public sector.Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction IndustryTraining Board.

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