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Infrastructure Monitoring Engineer (VMware)

Job LocationCoedkernew
EducationNot Mentioned
Salary20,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you familiar with VMwareThe role of the Infrastructure Monitoring Engineer is to monitor and manage the client infrastructure estate and services using the suites of monitoring and maintenance tools currently deployed across the client estate.The role will involve monitoring all elements of the clients infrastructure, such as, performance of compute (Virtual and Physical), VMware Hypervisors and Clusters, hardware health (Chassis, SAN, Blades), storage capacity, infrastructure services, securitycomponents and backups. Capacity planning, developing the monitoring systems, housekeeping, threshold configuring.What you will be doing:

  • Proactively monitor the client wide infrastructure and respond to any alerts via email or web-based monitoring tools by accessing environments, diagnosing issues and carrying out remedial actions where required
  • Maintain and manage current infrastructure monitoring tools
  • Carry out audits across the infrastructure to ensure device availability is captured
  • Maintenance and production of technical documentation around monitoring tools, including troubleshooting documents for alert types
  • Configuration of infrastructure alerting, define thresholds, create shared dashboards across the infrastructure teams and monthly reporting
  • Capacity planning and reporting for storage
  • Be part of problem management sessions in relation to the client infrastructure and monitoring
  • Work alongside a skilled team of Infrastructure Engineers at the client sites. Escalating alerts for remediation when required.
  • Monitoring of VMware infrastructure, hypervisors and underlying hardware
  • Monitoring of Wintel servers, Linux workloads and Enterprise Storage Platforms
  • Supporting remote customer sites working with multiple infrastructure teams
  • Provide reports on monitoring, availability & capacity to Service Management
What you will bring:
  • Understanding of VMware
It would be great if you had:
  • Experience working in a NOC
  • Experience applying ITIL methodology
  • Experience with Confluence and Jira
  • Scripting around Automation and Monitoring (Powershell, Ansible, etc)
  • SAN and Backup System Management
  • Any Microsoft Certifications
  • Experience working in a large enterprise virtualised environment
  • ITIL Foundation v4 or Intermediate certification
If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you!Employment Type: Full-timeLocation: NewportSecurity Clearance Level: Must be eligible for Security ClearanceInternal Recruiter: Josh Huggins-SmithSalary: £20,000 to £24,000Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a rangeof flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Loved reading about this job and want to know more about our companySopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privilegedenvironment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.

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