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Dutch Customer service agent

Corinium Language Associates
Job LocationCoedkernew
EducationNot Mentioned
Salary£22,000 - £24,300 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

We have an opportunity for a fluent Dutch speaker to join a multilingual team customer service and operations role, handling inbound business to business queries from The Netherlands for a rapidly expanding specialist insurance company. With excellent trainingand proven progression opportunities this is a great company to work for. There are good benefits including Hybrid working, private healthcare, life insurance, incentive bonus scheme, enhanced maternity and paternity benefits. The salary is £24,300 pa.This hybrid role is based in Newport, but you would be able to work from home for 3 days a week.The Role: Providing excellent customer service on the phone and by email in a regulated environment.

  • Being the first point of contact for Dutch speaking business clients
  • Liaising with other insurance companies and underwriters in The Netherlands and the UK
  • Dealing with incoming enquiries and correspondence for quotations and claims from The Netherlands
  • Compiling case information and updating the internal diary system
  • Prioritising your daily workload and escalating any issues to the senior management team
The Candidate:Do you:
  • Have fluent written and spoken Dutch and fluent English skills
  • Have a professional manner both verbal and written
  • Show attention to detail and enjoy working in a process-driven environment
  • Have some office experience (customer service or insurance experience is not necessary)
LocationThe company is based in a business park between Newport and Cardiff with easy access from the M4 and is commutable from Bristol, Cardiff, Swansea, Chepstow, Monmouth and the M4. There is ample parking on site. The role is hybrid so you would be able to workfrom home for 3 days a week.Next stepsApply now! We read and acknowledge every CV. If you haven’t heard from us, then it means we haven’t seen or processed your CV.If you decide you want to be submitted for the role, we will prepare a summary for you and guide you through the rest of the process. We will only send your details to the company with your permission if you have a reasonable chance of getting the role andwant to be put forward. We won’t waste your time.Legal stuffCorinium Language Associates is working as an employment agency for this permanent role and could store your details. We may get in touch with you about other roles that you could be suitable for.About usCorinium Language Associates is a language service company providing foreign language training, EFL and language testing, translation, interpreting and multilingual recruitment services. For more information, visit our website at www.coriniumlanguage.co.uk.For permanent roles, Corinium Language Associates is acting as an employment agency. For temporary roles, we are acting as an employment business.If you apply for a role with us, we will store your details and may get in touch with you about other roles. We will never share your data without your consent. Your data will never be used for anything other than recruitment.

Keyskills :
Dutch

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