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Job Location | Coedkernew |
Education | Not Mentioned |
Salary | 21,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Starting salary of £21,000Remote Role (can be office based if preferred)Monday - Friday between the hours of 8am - 8pm (8 hour shifts)Role Overview - What Can I ExpectOur Arrears Executives are passionate about delivering the very best customer service, to every customer on every call.Your role is to support customers who are in a debt recovery process, finding the best possible solution whilst helping to reduce any worries they may have.You will deal with both inbound and outbound calls, as well as taking responsibility for any administration support required from each call.Typically, your role will mean youll have conversations with customers regarding the reasons behind their financial situation, completing income and expenditure assessments to review their affordability, and set up sustainable payment arrangements to bringthe customer out of arrears and into a better financial position.Whats it like being part of the Target FamilyYou will be fully supported by a Team Leader and Expert in the form of regular 121s, huddles and coaching sessions. The team are hardworking and passionate about making Target a great place to work. They care about performance and making sure we are givingour customers the best experience.We champion personal development and theres always opportunities to grow and progress your career with us. Youll also be thanked for a job well done through our "My Recognition" portal. This is our way of celebrating success stories.Its important that we create a fun culture and show that we care about your wellbeing.Youre someone who is:
Keyskills :
ArrearsFinancial ServicesCash Collection