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Administrative Assistant

SOPRA STERIA LIMITED
Job LocationCoedkernew
EducationNot Mentioned
Salary£18,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Administrative Assistant - 1 Year FTC!Package: Up to £18,500 + 3% Flex Fund + Life Assurance + PensionLocation: NewportWho are we Established in 2013, SSCL (Shared Services Connected Limited), is a joint venture between Sopra Steria and the Cabinet Office. We have an enviable track record in the design and delivery of large scale business support solutions including HR, Payroll, Finance, IT, Procurement and Administration for our long list of clients including The Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice, Met Police and the Home Office. The day jobThe role will involve the processing of system access requests from colleagues and clients. The application for additional access will need to be checked, verified and processed within strict guidelines for the process.Key Responsibilities

  • To receive and validate system access requests.
  • To process validated system access requests.
  • Ensure the process guidelines are followed.
  • Ensure requests are maintained and correctly logged.
  • Deal with Ad Hoc client and colleague requests.
  • To provide word processing support as required.
  • Maintain functional email boxes
  • Maintain work queues
  • Assist with technical queries, provide email, phone and live chat support
  • Assist with audits.
    • Essential Skills
  • Word processing and database skills using Microsoft Office.
  • Knowledge and understanding of the processes, systems and operations of the department in which the role is located;
  • Ability to prioritise own workload and meet deadlines with support where required;
  • Ability to communicate clearly and concisely with people at all levels both internally and externally through multiple communication channels such as phone and email.
  • Ability to learn new skills
  • Determination to develop and enhance
  • Ability to work as a team and individually.
  • Able to work under pressure
  • Able to contribute to team and business goals
    • Desirable Skills
  • Knowledge and understanding of the organisation and its departments;
  • Previous experience with SSCL and knowledge of SLAs and process.
  • Excellent Excel skills.
  • Understanding of Oracle ERP and Dataload.

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