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IT Business Systems Specialist

Newcastle Building Society
Job LocationCobalt Business Park
EducationNot Mentioned
Salary£35,549 - £46,173 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

About the RoleThe Business Systems team are responsible for evaluating new and emerging technologies, delivering technical projects/solutions and maintaining server and application stacks supporting the Newcastle Strategic Solutions client base. The in-house developed systems are sophisticated, robust and secure platforms that are supported operationally on a 24/7 basis to meet demanding client driven SLAs.The Business Systems Specialist role is particularly varied. You will work on multiple projects, provide 3rd line support, liaise with other IT, business and project teams and manage requests from other business areas. You will be able to effectively deal with incidents, deliver on various projects (migration, upgrades, security, etc) and contribute to the continuous improvement of our systems.We have a significant number of exciting and challenging ICT projects to deliver this year and we are looking for a talented and driven individual to join and make a real difference to the Business Systems team.About YouYou will have:

  • A successful track record of working in a dynamic and collaborative enterprise ICT team, supporting customer critical application stacks and delivering projects to demanding timescales.
  • A good understanding of change and risk management within a complex operational environment.
  • A desire to learn; as it is as equally important to improve and develop our teams as it is to continuously improve the work that we do.
    • You will be a confident communicator who can dynamically manage your own workload with strong analytical/problem solving skills and the ability to work at pace, making clear decisions with a structured and organised approach.You should also possess skills in a cross section of the following areas and ideally have experience of managing and supporting 24/7 web based services in both B2B and B2C environment:
  • Microsoft Windows Server, SQL Server, VMWare and MS SCCM
  • MS365 & O365, Teams, AD/AzureAD and Windows Modern Management
  • Microsoft Exchange and perimeter email security such as Mimecast
  • Citrix VDI, Workspace, ADC & Cloud
  • System and application monitoring, ideally SCOM and Dynatrace
  • HA architecture
    • About UsNewcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation.In addition to joining a great team within a truly local organisation, our colleagues also benefit from:
  • 30 days holiday allowance + bank holidays
  • Aviva private medical insurance with Digital GP
  • Corporate bonus scheme
  • Working from home supplement upon joining and monthly allowance thereafter
  • Subsidised event tickets
  • Generous pension scheme
  • Performance-related pay
  • Volunteering days
  • Flexible working hours
    • The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

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