Senior Operations Manager (Envirotech Startup)

Job Description

The Client:TWC Recruitment is partnering with a rapidly growing, Y Combinator-backed Envirotech startup to help them recruit a Senior Operations Manager.Their mission is to get the world to net zero greenhouse gas emissions to tackle the ever-growing issue of climate change.They do this by tracking the carbon emitted by corporations worldwide. The data they provide improves the quality of reporting and disclosures, facilitates more effective decarbonisation planning, and enables cleaner operations and practices for companies.They are building a model of the greenhouse gas profile of the world’s largest businesses — which account for a significant portion of global emissions. They can interpret the carbon emissions of large Enterprises and provide data ingestion, auditable carboncalculations, and a single source truth for an organisation’s greenhouse to accurately map out their gas footprint.The OpportunityAs a Senior Operations Manager, you will support the general running of the business in critical areas including:

• Finance
• Information security
• People operations
• Talent acquisition
• General administration

The TeamYou will collaborate closely with all other teams in the organisation: their carbon experts, product and engineering teams, who build that software, and their commercial team, who own their go-to-market strategy.This role will contribute directly towards Minimum’s success by ensuring the smooth running of the business. This role will have the opportunity to grow into the service delivery aspects of the business in future.This role reports to their VP of Operations.Responsibilities

• Manage and document financial matters including client invoicing, vendor payments, bank transfers and monthly accounts
• Manage and document payroll and other financial matters relating to employees such as expenses

• Complete information security projects (such as implementing a MDM system)
• Manage and document day-to-day information security matters such as monitoring compliance and access, completing supplier questionnaires, performing third-party reviews and maintaining the information security calendar
• Manage and maintain people operations processes such as onboarding and offboarding, health insurance and IT requests
• Support hiring managers throughout the talent acquisition process including managing agencies and monitoring hiring processes to provide a high-quality candidate experience
• Perform candidate sourcing and screening with support from hiring managers
• Assist in other operational areas as required for a dynamic early-stage business such as: managing supplier contracts, office management, managing insurance, preparing all-company materials and meetings, preparing team-building and engagement activitiessuch as offsites
• Future service delivery responsibilities could include: owning and improving internal service delivery processes, owning service delivery task tracking and distribution, managing outsourced providers and processes

Experience

• 5+ years of experience in business operations, people operations or a similar role, preferably at an early stage business
• Experience with financial and people management processes and familiarity with legal documents
• Strong background in designing, implementing and owning efficient processes in a fast-paced environment
• Exceptional interpersonal skills; able to manage sensitive information and conversations with discretion and tact
• Experience with information security is a plus
• Action-orientated - high output with a focus on completion and iterative improvement
• Excellent problem-solving skills

Keyskills :
Compliance Finance General Administration Payroll Problem Solving Process Improvement Service Delivery Business Operations Onboarding Information Security