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Air Product and Ticketing Executive

Job LocationCity of London
EducationNot Mentioned
Salary£32,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the Londonoffice with a salary up to £35,000 plus great benefits.Air Product and Ticketing Executive duties:

  • Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
  • Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
  • Processing refunds via GDS or BSP
  • Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
  • Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
  • Checking BSP frequently and investigating any pending ADMs
  • Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
  • Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
  • Assist the finance department and internal teams with BSP and ticketing related queries
Air Product and Ticketing Executive skills required:
  • Working with GDS, preferably using Galileo daily
  • Understanding fare construction and manual fare builds
  • Ticketing net, ITX and published fares
  • Dealing with re-issues
  • Solving flight/ticket related problems efficiently
  • Working within a TMC environment in an operational capacity
  • You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial
Additional information
  • Monday to Friday 9am to 5.30pm
  • Based from home but based in reachable distance of London for occasional team meetings
  • Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etc
Dont keep a good thing to yourselfWe grow our business through referrals, so please dont keep us to yourself. If you think were doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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