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Salesforce Developer/Consultant Service, Sales Cloud

Lorien
Job LocationCity of London
EducationNot Mentioned
Salary£550 - £600 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Salesforce Consultant/Developer - Service Cloud

  • Day Rate (Outside IR35)
  • 6+6 Month Contract
  • Remote Working
You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high level improvements, changes and features across Service, Sales andExperience Cloud platforms.Project Work:
  • Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding.
  • Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows.
Requirements:
  • Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding.
  • Screen based flows, External Services and Apex calls
  • Strong working experience with KCS (Knowledge-Centered Service)
  • Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot
  • ITSM, Service Management experience
  • Must be a Solutionist. Provide solutions and improvement ideas.
  • Take requirements from the business, understand and make recommendations
  • Follow clear processes for changes - follow business requirements
Location: Reading (Mostly remote work, 2-3 days per month in Reading office)Whats nextIf this opportunity sounds exciting and to be a good fit for you, please follow the link to apply and attach a copy of your latest CV.Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.Required skills
  • Salesforce Service Cloud

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