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Groups Operations Executive

Antella Recruitment
Job LocationCity of London
EducationNot Mentioned
Salary25,000 - 33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

The Group Operations Executive is responsible for booking, supporting tours and working closely with the suppliers & Operations Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervisingthe logistics of the tour, supplier relations, cost and quality control, providing operational support to guides when required and checking and processing supplier payments.Hybrid Working 3 days office and 2 days from home. Responsibilities:

  • Managing booking requirements.
  • Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.
  • Maintaining regular contact with our suppliers.
  • Contracting bus companies and ferries
  • Quality control of services.
  • Responsibility for operational costs for the area.
  • Participation in preparation of data for budgets.
  • Supervising tour itineraries within the region, checking for feasibility and logistics.
  • Preparing suggestions for tour development.
  • Approving and processing invoices.
  • Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.
  • Allocating services with suppliers assuring best balance of price and quality, in a timely manner.
  • Logistical supervision while groups are in travelling and dealing with emergency situations on tour when needed.
Requirements:
  • Work experience within Inbound Travel / Group operations / Travel and Touriam / Hotel
  • Strong communication and presentation skills including the ability to work with all levels of employees.
  • The ability to work under tight deadlines and with budget constraints.
  • Proficient computer skills and the ability to learn new software products a must.
  • Ability to travel to assigned regions.
  • Strong negotiation and budget management skills.
  • Ability to multi-task projects and responsibilities and strong prioritization skills.

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