Account Manager

Job Description

Account Manager - ChiswickUp to £55,000 per annum depending on experience.Role will be based mainly from Head Office site in Chiswick but there is also sites based in Trowbridge, Liverpool, Dublin and Wexford (Ireland). Role will require travel to these sites as and when required.We are looking to recruit a talented and experienced Account Manager who will join us in inspiring our clients, end-consumers and their own operations team to do great things at work. Key Responsibilities include but not limited to:

• Develop and deliver continuous improvement plans
• Adherence to all client and company Policies
• Development and management of labour strategy in line with contract specifications
• Delivery of all HSE requirements both contractually and legislatively
• Management of required licenses
• Monitor and measure contractual and internal KPI’s, identify and develop continuous improvements.
• Manage our Hard Services contractor to deliver all Planned and reactive Maintenance.
• Produce detailed reports to demonstrate compliance and manage risk reporting.
• Management and development of client relationships
• Achievement of financial budgets
• Production and maintenance of continuity and emergency plans
• Training and development of all employees
• Sub-Contractor adherence to client and company policy
• Develop and maintain strategy for growth and retention
• Develop and implement the governance and communication strategy

About You:Essential

• 3+ years senior management experience leading and inspiring operational teams, working within brand guidelines to deliver results contract value in excess £2M.
• Experience of managing Hard and soft services, inc. contract catering delivery
• Developed and led an implementation of change programme to deliver operational benefits.
• Experience in highly commercial and price sensitive markets.
• Ability to build and develop relationships with senior stakeholders.
• Excellent communication and presentation skills
• Demonstrable financial acumen
• Excellent management skills & ability to demonstrate change management through a team
• Have a proven track record of client / customer satisfaction
• Driving License required due to nature of the role

Desirable

• SIA Licence holder (able to qualify)
• Formal FM accreditation / qualification (IWFM) or working towards

About UsWe ensure youre rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• 27 days days holiday plus bank holidays
• BUPA Healthcare (Single, Married or Family Cover)
• Financial wellbeing programme andpreferred rates on salary finance products
• Aviva Digicare – Free annualhealthcare check
• Medicash – Discounted health cashplan providing cash back on a range of medical treatments including Dental,Optical and Consultant appointments for you and your family.
• Pension scheme and LifeAssurance
• Employee Assistance Programme
• Holiday purchase scheme
• Sharebuy Scheme
• Recognition awards including Be aStar peer recognition and Long Service Awards
• Employee networks created and ledby employees for employees
• Exclusive Benefits & Wellbeingsite (Perks at Work)
• Entertainment, Health &Wellbeing and Travel discounts
• Shopping discounts – Save up to 15%at high street and online stores by purchasing Shopping Cards
• Vodaphone discounts
• On-going training & developmentand career pathways

As part of Compass youll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development,at one of the UKs biggest businesses.Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyoneÕs talents, beliefs, backgrounds, and abilities.Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!