Travel Customer Service Executive

Job Location	Chester
Education	Not Mentioned
Salary	£23,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Recruit4staff are proud to be representing their client, a leading Travel Customer Service Executivein their search for an Travel Sales Executiveto work based in the offices in Chester.For the successful Travel Customer Service Executiveour client is offering:

Salary up to £23,000 per annum
Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pm
Permanent Position
Benefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

The role - Travel Customer Service Executive :-

Responsible for managing customer enquiries who are on holiday (in-resort)
Manage individual queries and provide resolutions in line with company policies
Investigate complaints
Liaise with hoteliers to support resolutions in-resort
Ensure customer excellent
Prioritise escalations

What our client is looking for in an Travel Customer Service Executive : -

Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
Strong communication
Case Management / Complaint Management Experience - ESSENTIAL
Able to cope well in pressured environments
Reactive in nature

Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution ExecutiveCommutable From: Cheshire, Flintshire, Denbighshire, WrexhamFor further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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