Inbound Call Centre Agent NIGHTS

Job Location	Cheadle Heath
Education	Not Mentioned
Salary	£22,000 - £32,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

We are now recruiting an extra team of Agents to handle in-bound calls from Australian Clients who are looking for assistance with their recent Road Accident.The role will involve showing empathy and being able to LISTEN to the client in order to provide the most effective outcome to assist them in this difficult tim.A clear and ascertive telephone manner is essential and an understanding of the Hire & Repair OR RTA background would be very useful (however, all training will be given on the products)THIS IS A NIGHT TIME ROLE !! Exemples of a shift are 23:00hrs - 07:30hrsBecause of the location of the Business park (and the shifts), there is very limited public transport, therefore, unless you live locally, you will need access to transport.This is a fantastic opportunity to join the Night Time sector and will offer you plenty of progression.On offer is an excellent basic which is reprentative of the Night Shifts AND the opportunity to earn much more in Commission.YES!! Commission for In-bound calls !! Required skills

Car Rental

RTA

Delivering Exceptional Customer Service

Keyskills :
Car Rental RTA Delivering Exceptional Customer Service

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