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Account Administrator

Advanced Supply Chain
Job LocationChapeltown, Sheffield
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you have experience with supporting a network of customer support teams We are looking for someone who has experience working in a fast-paced environment and has the proven ability to provide continuous support and recognise our value of customer 1stfor optimal growth for the wider business. As our Account Administrator youll be actively supporting our wider team of account managers to help maintain relationships with key customers aiding them in resolving queries. Youll also be working closely withthe operations team to make sure any KPIs outlined by our customer are being met. This is a full-time role at our Sheffield site based in Chapeltown, in return you will receive a competitive salary.Key responsibilities of our Account Administrator:

  • Full end-to-end process: stock management, process, integrity, supporting documentation
  • Analyse statistics & KPI: support the creation of monthly reports which details the full outline of the customer account
  • Support with the day-to-day administrative tasks
  • Be active with assisting with managing expectations from both account managers and customers, and make sure these expectations are in line with achievable operational levels
  • Support Account Manager effectively with planning
  • Speak to customers and refer any relevant customer intelligence to the Account Management team
Skills & experience we need in our Account Administrator:
  • Previous experience in a customer-facing/ admin related role
  • Experience of warehousing processes preferable
  • Good Excel skills and the ability to use business systems tools
  • Have the ability to understand and identify the key needs of our well-valued customer and develop on-going practical solutions
What will I get in return as an Account AdministratorAs our Accounts Administrator you will receive a company laptop, free on-site parking including electronic charging points. Generousholiday allowance of up to 33 days (including bank holidays), plus the chance to buy up-to an additional 5 holiday days!You will also be eligible to apply for our cycle to work scheme upon starting.Are other exciting discounts include 25% ASOS discount code (after 6 months) rising to 30% after 3 years employment. Access to Reward Gateway giving you access to discounts off fashion, travel, luxury jewellery, dining and entertainment and much more!We also offer free yearlyflu vaccinations, eye care vouchers through Specsavers for eye tests or to help towards the cost of eyewear as well aspay to enterprivate healthcare for both medical and dental through Westfield Health.If you would like to be considered for our Team Leader position, please click Apply now!

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