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Credit Controller

Aimee Willow Connex
Job LocationChadderton
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

The RoleWorking within the existing Collections team of a well established asset finance leasing company to facilitate the collection of any overdue debts.Relevant Responsibilities

  • To proactively resolve credit control issues to prevent debts becoming overdue; cancellation or amendments to Direct Debit Mandates or customer queries.
  • Responsible for collecting debts 1-31 days overdue.
  • Actively contacting customers by telephone, email or letter to ensure overdue debts are repaid in a timely manner that is acceptable to the company.
  • Negotiating repayment plans and ensure they are met.
  • Advising the Collections and Recoveries Supervisor of potential risks with customers defaulting on payment.
  • To follow the collections policy guidelines to ensure compliance with collections guidelines and legal requirement’s
  • Treating customers fairly and sympathetically.
  • Ensure all actions relating to credit control; calls/payments/disputes are accurately recorded on ICE.
  • Attend monthly provisions meetings and provide guidance on outstanding customers in arears.
Assist the Collections and Recoveries Supervisor with (and cover in their absence);
  • Issuing default and termination notices on agreements when required in accordance with the required guidelines. · Overseeing the outsourcing of any legal cases to external solicitors to ensure the best possible outcome for the company.
  • Liaising with Administrators.
  • Submitting and managing collection of debts through MCOL.
Other Duties :
  • Any other reasonable tasks at the request of the company management.
  • Provide cover for other areas of the business at the request of the management.
Key Skills
  • Must be self motivated and be able to work on own initiative. · Must be able to work under pressure and deliver decisions within a timely manner to meet SLA’s
  • Work well within a small team whilst working independently.
  • Have good communication skills, both written and verbal and have excellent telephone manner.
  • Be able to build positive professional working relationships with our introducers, suppliers and service providers.
  • Good numeracy skills and be confident working with numbers.
  • Be hard working, proactive and enthusiastic.
  • Good time management skills and able to prioritise workloads to ensure targets are met.
  • High attention to detail and high levels of accuracy.
  • Identify opportunities.
  • Be willing to take on additional and varied tasks to support the business requirements.
Relevant Experience
  • Ideally a minimum of three years credit control experience in a similar financial organisation.
  • Direct experience within the asset finance/leasing industry and experience of a wide asset range.
  • Experience of more advanced credit control cases including taking legal action to resolve.
  • Experience of MCOL advantageous.
  • Familiar with the SME market.
  • IT literate.
Good background education.

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