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Utilities Debt Controller

Savills
Job LocationCardiff
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role OverviewThe Savills Energy team in Cardiff provide an energy bureau and procurement service to Savills Property Management Division.Working at our Cardiff office the focus of the role will controlling the utilitie debt, liaising with clients, suppliers and thirdparties to ensure suppliers hold the correct details. This candidate will be expected to represent the team with supplier relationship meetings, these meetings are integral to the rest of the energy department to ensure effective and current data for the widerteams.Key Responsibilities

  • Manage utility debt through debt report reconsiliation and money recoveries for the supplier
  • Liaise with energy suppliers to ensure queries and escalations relating to the debt are resolved effectively
  • Organise and participate in regular meetings with suppliers to ensure accurate data is shared, escalations are managaed within agreed contractual terms and payment updates are shared
  • Recovering Credit Balances for clients
  • Provide a high level of customer service.
  • An excellent working knowledge of Word/Excel/PowerPoint/Outlook is essential.
  • Maintenance of internal databases, folders and systems to ensure accurate and organised storage and provision of data. This includes use of multiple systems and collaboration with other teams.
  • Managing high volume / own workloads using our query management system, and ability to prioritise.
  • Pro-actively monitor and assess data to identify and correct any inaccuracies or corrections.
  • Liaise with energy suppliers to ensure queries resolved effectively, be integral to regular meetings with suppliers to ensure completion of outstanding tasks for each supplier.
  • Seek to continually review, optimise or improve on current practices.
  • Plan and organise workload to meet existing team/client requirements.
  • Maintain a high level of professionalism when dealing with clients and colleagues.
  • Exercise confidentiality and discretion at all times
Key Skills
  • Relevant experience in an Accounts Payable or Credit Control Role
  • Microsoft Excel
  • You can adapt to new systems easily. Optima experience an advantage.
  • Previous Experience in the Utilities industry is an advantage.
  • Attention to detail.
  • Strong written and verbal communication skills
  • Team player
  • Good telephone manner
  • You have a great eye for detail and enjoy investigating and solving issues
  • You thrive in a dynamic and constantly evolving environment
  • You’re a self-starter and are hands-on
Team OverviewThe successful candidate will preferably have previous experience within the utilities industry and or Accounts Payable / Credit Control Role. They will have strong organisational and communication skills (both verbal and written), high attention to detailand have experience of accurately inputting data into a database.Find out more about Savills offerRecruitment agenciesSavills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savillsor any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

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