Training Advisor - Business Services

Job Description

Training Advisor - Business AdministrationHours: 37 hoursLocation: ALS Head Office, Ocean Park House, Cardiff.Starting salary: £25,000 (£24,000 - unqualified assessor) rising to £28,000 per annum pro rata (Grade 5).Who we are:ALS Training is a leading provider of training, learning and development solutions with over 2,000 Apprentices in learning each week. We design, deliver and evaluate a comprehensive range of training and development solutions to service both employers’ andemployees’ and their individual needs.What you’ll do:We are looking for a creative and passionate individual to support learners within the workplace to achieve Business Services Apprenticeship Frameworks. The role involves ensuring learners have an excellent learner journey experience, delivering teachingand learning of qualifications in Business Administration, Customer Service, Sales and Retail. You will need to be a people person with a passion for learning and great organisational skills.You will be responsible for a caseload of learners ensuring timely achievement of qualifications.The role will be home based, with potential travel pan Wales. Therefore, a full, clean driving licence is required. The role is field based and fits within the Delivery Team reporting to the Team Manager.The Company is fully committed to flexible working and are happy to consider alternative work patterns / arrangements if required. We recognise the benefits that flexible working practices can bring and would welcome discussions around this at interviewwhere necessary.What we offer:

• Generous holiday package (up to 45 days per year)
• Annual salary increases
• Healthcare cash plan
• Contributory pension scheme
• Life assurance
• Wellbeing initiatives including access to in-house counselling
• Employee voice initiatives including a staff council
• Flexible and hybrid working options (where applicable)
• Annual team building events
• Four paid volunteering days per year
• Length of service and birthday rewards
• Staff recognition awards
• Complimentary tea and coffee
• Excellent learning & development and CPD opportunities
• Formal coaching and mentoring opportunities
• E-learning platform available to all staff

What you are responsible for:

• Deliver and organise training, assessments, workshops and centre-based activities to enable learners to achieve all learning outcomes on the IALP (including Essential Skills Wales) whilst meeting requirements of awarding organisations, Welsh Government,Estyn Common Inspection Framework and ALS.
• Manage own caseload effectively to ensure accuracy of all data and all ALS and Welsh Government requirements are being met.
• Assess, support and develop learner’s literacy, numeracy, ICT and employability skills; knowledge of sustainable development and global citizenship, Welsh Language and Culture through delivery of qualifications and enrichment activities.
• Deliver, record and continually update the learning journey paperwork (initial assessments, ILPs, induction and reviews) to ensure a meaningful learner experience in line with ALS and Welsh Government requirements.
• Follow the departmental IQA procedures to ensure good quality of delivery and progress of qualifications that meet awarding organisation requirements.
• Ensure all relevant Welsh Government and ALS administrative paperwork is completed accurately and promptly.
• Maintain own CPD by attending sector, awarding body and internal training.
• Contribute towards development of curriculum and strategic plans.
• Communicate regularly and professionally with employers to maintain good relationships and engagement in the learning process. Develop links with employers to promote new business as appropriate. Act as a conduit between employers and ALS ensuring thatall business leads are referred to the appropriate ALS nominee. Recruit new learners as agreed with Line Manager.
• Engage effectively with employers to keep them involved in the learner journey and to encourage further starts within the organisation. Also to promote the whole range of ALS services to facilitate cross selling.
• Ensure learners wellbeing by carrying our health and safety monitoring and following safeguarding procedures.
• Communicate effectively with the team and management including using Office 365 to check and respond to e-mails, update calendars, attend meetings and staff training events.
• Take part in, support and carry out actions from quality processes e.g. quality observation, audit, learner feedback.
• Any other duties as requested by your Coordinator or Manager, which may be necessary from time to time.
• To adhere to and promote ALS’ environmental practices.