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Site Administration Engineer

Appcast Enterprise
Job LocationCardiff
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

What We Offer

  • Competitive Compensation: Enjoy a competitive salary, paid travel time door to door and overtime rates.
  • Company vehicle, petrol card and work related expenses covered
  • 25 days of paid holidays plus all bank holidays.
  • Comprehensive Benefits: Our package includes pension matched contribution, life assurance, employee assistance program, referral scheme, and discounts on high street brands, cycle-to-work scheme, and Johnson Controls security products.
  • Training Opportunities: Access extensive on-the-job and cross-training opportunities with outstanding resources available.
  • Collaborative Environment: Thrive in an encouraging and collaborative team environment with access to business resource groups.
  • Career Development: Long-term career development with support for your professional growth.
What you will do You will work year-round on a single site location in South Wales. Coordinating the preventative maintenance, routine servicing and remedial works associated with Fire Suppression systems including Detection, Deluge, and Extinguishers. Organize and leada small static engineering team, attending customer meetings, planning sessions, health and safety assessments, job surveys and any various emergent needs from the customer. You will work closely with the onsite and offsite teams to manage and deliver equipmentinspections, undertake various site-specific safety walks and inspections, and maintain the records, create and manage reports for works undertaken and detail rectification works recommended by the engineer team.Occasionally, perform field inspections of miscellaneous fire protection products and assist during annual site production outages.The successful candidate will be confident in working on their own as well as part of a team taking direction from their manager and meeting with the requirements of both the customer and the business alike. The ideal candidate will take personal responsibilityfor service delivery, quality and health and safety by acting as a role model to meet and exceed customer expectations as well as advising the customer and business of remedial actions required and potential upgrades.How you will do it
  • Carry out and complete all coordination works outlined above.
  • Proactively maintain and develop custom-made reports and documents in Microsoft Office systems.
  • Accurately record timings and service documentation using provided IPAD and Service software.
  • Drive sales of deficiencies, materials, and products.
  • Lead and drive a first-class customer service experience.
  • Manage the safety records, training, and work records of the engineer team.
  • Brief the team on the upcoming weeks work, set objectives, and drive performance.
  • Adhere to all QEHS regulations and participate in provided training for a zero-harm workplace.
  • Actively participate in internal technical audits and continuous improvement initiatives.
  • Coach new apprentices and site visitors, serving as a key link between the customer and Field Line Manager.
  • Successfully complete and pass enhanced security vetting programs as required.
What we look for Required
  • Experience of working within a service focused business.
  • Proficiency in Microsoft Office.
  • Full UK driving licence.
  • Experience of industrial sites operations and health and safety requirements.
  • Strong commercial awareness and customer focus.
  • Flexible approach to problem solving.
  • Strong team-player mentality.
Preferred
  • Good understanding of Fire Detection systems and the service and maintenance of such.
  • Good understanding of portable Fire Extinguishers and their service and maintenance.
  • Preferred experience of leading teams, coaching, and developing staff.
#LI-JB5#LI-onsite

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