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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £25,000 - £31,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
ICT Operations EngineerSalary up to £31,000 + BenefitsCardiffCPS Group are currently working with an established and exciting South Wales based organisation who have a fantastic opportunity for a new ICT Operations Engineer to join their growing team.In this role you will be playing a vital role in providing 2nd line support to the organisations operational systems. You will also be ensuring the smooth running of key systems critical to the business and helping to deliver new exciting projects.In this position you will receive training in the organisations bespoke IT systems.Key Responsibilities:* Monitoring and managing the organisations key operation systems whilst remaining secure and compliant* Providing 2nd line support by identifying and resolving issues in a proactive manner* Developing new solutions to complex integrations and configurations problems* Creating and maintaining documentation* Mentoring and training other more junior team members on new and existing technologiesRequired Skills / Experience:* Previous experience in an end-user support role or computer operations environment* Good Technical Knowledge of Microsofts server operating systems* Technical knowledge of Backup and DR services* Good knowledge of VoIP telephony systems* Good knowledge of LAN/WAN networking* Excellent understanding of PC hardware set up and configurationContact: Matt Jacob - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or writtenpermission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies