Functional Engineer - HR

Job Description

Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. Its up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Riskand Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means were helping to improve our customers lives,and contributing to the success of the business every day. Job Description We have a brand new, exciting role within Group HR to join a highly visible, global deployment programme! As part of the wider HR Transformation programme, the role holder will be responsible for gathering requirements to support the systems in use across HRincluding Oracle HCM, SmartRecruiters and Zellis (ResourceLink). The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshootingand change management. What youll be doing

• Configuring SmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance& HR Helpdesk),
• Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
• Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary
• Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable.
• Collaborating with HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required.
• Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality
• Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system
• Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks.
• Collaborating with cross functional teams to aid issue resolution and integration needs
• Continuously identifying opportunities for process optimization and automation to enhance HR operations
• To ensure approach to and work delivered supports L&Gs commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery.

Qualifications

• Proven Experience in Implementing and maintaining SmartRecruiters and Zellis (ResourceLink) some Oracle HCM knowledge preferred.
• Strong Understanding of HR Processes & Best Practices
• Proficiency in SmartRecruiters and payroll systems and Tools
• Excellent problem solving and communication skills
• Previous experience with HR transformations including Recruitment.
• Strong understanding of payroll processes
• Ability to analyse complex HR requirements and design effective solutions within SmartRecruiters and Oracle HCM.
• Ensure data integrity and security within SmartRecruiters, Oracle HCM and Zellis
• Excellent written and verbal communication
• Organised and self-motivated
• Ability to multi-task and prioritize across concurrent projects
• The ability to adopt and adhere to HR policies and procedures
• Strong HR Business Process Experience
• A strong background within HR including talent acquisition to understand the business need
• Hands on experience in cloud implementation, configuration, and customization
• 3 + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environment
• Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk
• In-depth experience of analysing business requirements and detailed design documents
• Experience of working effectively within a team and of displaying good communication skills.
• Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle and SmartRecruiters

Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, weve grown to become one of the worlds largest asset managers, homebuilders, pension providers and insurance brands. Were all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, youll find a balance that helps you be your best. Empowered by hybrid working, were supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time athome for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, theres over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us Great minds dont have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We dont just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression,age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think its important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We a