Dynamics 365 Database Trainee

Job Description

Dynamics 365 Hyfforddai Cronfa DdataCaerdydd a Llanelwy (gyda gwaith hybrid)Y SefydliadMae Gofal Cymdeithasol Cymru yn darparu arweinyddiaeth ac arbenigedd ym maes gofal cymdeithasol a’r blynyddoedd cynnar yng Nghymru.Ein gweledigaeth yw gwneud gwahaniaeth cadarnhaol i ofal a chymorth i blant, oedolion a’u teuluoedd a’u gofalwyr.I wneud hyn, rydym yn arwain ar ddatblygu a rheoleiddio’r gweithlu gofal cymdeithasol, gwella gwasanaethau, data ac ymchwil i wella gofal.Trwy ein gwaith sicrhau ansawdd, rydym yn cefnogi addysgwyr gwaith cymdeithasol mewn lleoliadau addysg ac ymarfer i ddarparur hyfforddiant gorau posibl ir genhedlaeth nesaf o weithwyr cymdeithasol.Rydym nawr yn chwilio am ddau Hyfforddai Cronfa Ddata Dynamics 365 i ymuno â ni yn llawn amser am gontract tymor penodol o ddwy flynedd.Y Manteision- Cyflog o £26,894 - £29,080 y flwyddyn- 28 diwrnod o wyliau ynghyd â gwyliau banc (cynyddu gyda hyd gwasanaeth)- Diwrnodau ychwanegol i ffwrdd rhwng y Nadolig ar Flwyddyn Newydd- Cynllun pensiwn llywodraeth leol- Polisi gwaith hyblyg- Gweithio hybrid- Polisi absenoldeb teuluolY RôlFel Hyfforddai Cronfa Ddata Dynamics 365, byddwch yn cynorthwyo gyda chyflwyno system CRM Microsoft Dynamics 365 an gwefan porth allanol.Gan gynnig gwasanaeth cwsmeriaid rhagorol, byddwch yn cael eich hyfforddi i ddarparu ymholiadau cymorth technegol rheng flaen yn broffesiynol ac yn effeithlon, gan sicrhau bod Cytundebau Lefel Gwasanaeth mewnol ac allanol yn cael eu bodloni.Yn ystod eich hyfforddiant, byddwch yn gweithio gyda chymorth trydydd llinell i ddeall a datrys materion technegol, perfformio diagnosis au trwsio naill ai o bell neu ar y safle.Yn ogystal, bydd eich hyfforddiant yn cynnwys dysgu sut i:- Deall ein safonau proffesiynol a mabwysiadu ymagwedd systematig- Cefnogi swyddogaeth desg gymorth system CRM- Cefnogi tîm y Gronfa Ddata i ddatrys tocynnau- Cefnogi cynnal a chadw cefndir y System CRM- Ymgymryd â thasgau gweinyddu rhwydwaith cyffredinolAmdanoch ChiI gael eich ystyried fel Hyfforddai Cronfa Ddata Dynamics 365, bydd angen y canlynol arnoch:- Profiad o ddefnyddio cronfeydd data- Uchelgais cryf i ddilyn gyrfa mewn datblygu meddalwedd- Y gallu i gadw cyfrinachedd- Y gallu i ddatblygu a chynnal perthnasoedd gwaith rhagorol- Sgiliau trefnu a chyfathrebu eithriadol- Sgiliau dadansoddi a datrys problemau cryf- Y gallu i weithredu gydag uniondeb, didueddrwydd ac annibyniaethY dyddiad cau ar gyfer y rôl hon yw 7 Awst.Gall sefydliadau eraill alwr rôl hon yn Ddatblygwr Meddalwedd Iau, Datblygwr Cronfa Ddata Iau, Datblygwr dan Hyfforddiant, Rhaglennydd dan Hyfforddiant, neu Beiriannydd Cronfa Ddata Iau.Felly, os ydych chi am ddatblygu eich gyrfa TG fel Hyfforddai Cronfa Ddata Dynamics 365, gwnewch gais trwyr botwm a ddangosir. Maer swydd wag hon yn cael ei hysbysebu gan Webrecruit. Maer gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.Dynamics 365 Database TraineeCardiff and St Asaph (with hybrid working)The OrganisationAt Social Care Wales, we provide leadership and expertise in social care and early years in Wales.Our vision is to make a positive difference to care and support for children, adults and their families and carers.To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.Through our quality assurance work, we support social work educators in education and practice settings to deliver the very best training possible to the next generation of social workers.We are now seeking two Dynamics 365 Database Trainees to join us on a full-time basis for a fixed-term contract of two years.The Benefits- Salary of £26,894 - £29,080 per annum- 28 days’ holiday plus bank holidays (increasing with length of service)- Extra days off between Christmas and New Year- Local government pension scheme- Flexi work policy- Hybrid working- Family leave policyThe RoleAs a Dynamics 365 Database Trainee, you will assist with the delivery of the Microsoft Dynamics 365 CRM system and our external portal website.Offering excellent customer service, you will be trained to provide first-line technical support queries professionally and efficiently, ensuring that internal and external Service Level Agreements are met.During your training, you will work with third line support to understand and solve technical issues, perform diagnosis and fix them either remotely or on-site.Additionally, your training will involve learning how to:- Understand our professional standards and adopting a systematic approach- Support the CRM system help desk function- Support the Database team in resolving tickets- Support the background maintenance of the CRM System- Undertake general network administration tasksAbout YouTo be considered as a Dynamics 365 Database Trainee, you will need:- Experience of using databases- Strong ambition to pursue a career in software development- The ability to maintain confidentiality- The ability to develop and maintain excellent working relationships- Exceptional organisational and communication skills- Strong analytical and problem-solving skills- The ability to act with integrity, impartiality and independenceThe closing date for this role is 7th August.Other organisations may call this role Junior Software Developer, Junior Database Developer, Trainee Developer, Trainee Programmer, or Junior Database Engineer.So, if you want to develop your IT career as a Dynamics 365 Database Trainee, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.