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Customer Service Administrator

Page Personnel Secretarial & Business Support
Job LocationCardiff
EducationNot Mentioned
Salary£12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

  • Full Time on site - 37.5hrs per week
  • Potential to go perm after 6 months
Client DetailsYour role will involve providing a face-to-face service, supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.Description
  • Capture and digitise information as part of a process.
  • Act as a first point of contact for customers.
  • Manage customer expectations, interact, and always display professionalism.
  • Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
  • Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.
Profile
  • Excellent communication and interpersonal skills
  • The ability to develop and maintain good working relationships with colleagues.
  • Basic IT skills, as appropriate systems training will be provided.
  • Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
  • Excellent organisational skills with great attention to detail.
  • The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.
  • The ability to understand and apply corporate policies and procedures consistently.
Job Offer
  • £12 ph
  • Full time on Site 37.5hrs per week
  • Central Cardiff
Required skills
  • Customer Service

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