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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £23,000 - £26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
// Customer Service Specialist // Cardiff // £24-26K // Hybrid //Do you pride yourself in offering the best customer service day in/day outAre you looking for a role in a rapidly growing FinTech with opportunities for growth and progression with a market beating benefits packageDay to Day:As a Customer Service Specialist working for my client, you will be responsible for responding to and assisting existing and new customers, providing them with the very best experience at every stage of their journey.You will be dealing with incoming queries via email, phone and LiveChat ,ensuring accuracy, personality and exceptional customer service shine through each time.You will also investigate any customer queries or issues promptly and diligently, showing great empathy for any problems that may arise.Benefits:Annual bonus between 0-20% of your annual salarywhich is linked to both the company and individual performancePrivate Medical InsuranceDeath in ServiceCover(X3 yourannual salary)Income Protection InsuranceCompany Pension PlanFree office gymFree parking nearbyI want to speak with the best Customer Service Agents in Cardiff. If you have a track record of hitting KPIs have a great phone manner and have experience supporting customers over LiveChat and email, get in touch TODAY// Customer Service Specialist // Cardiff // £24-26K // Hybrid //By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or writtenpermission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies