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Infrastructure Solutions Specialist

Adria Solutions Ltd
Job LocationCambridge
EducationNot Mentioned
Salary£40,000 - £60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our clients businesses by accurately and efficiently meeting their clients requirements. You will act as a technical lead, designing technicalsolutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience.Responsibilities:

  • Work as a technically experienced and knowledgeable member of the Infrastructure Team.
  • Provide prompt, accurate, and consistent communication to colleagues and clients.
  • Assess and comprehensively document current systems and infrastructure.
  • Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary.
  • Guide and support colleagues through mentoring, coaching, and documentation creation.
  • Continuously improve knowledge across various software and hardware technologies.
  • Liaise with third-party support for ticket resolution as appropriate.
  • Collaborate with our Sales team to propose improvements to client infrastructures/systems.
  • Proactively research new IT technologies for innovation and best practices.
  • Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects.
Essential Criteria: Education/Qualifications:
  • Relevant IT qualification (e.g., NVQ, Diploma, or Degree).
  • MCSA Windows Server 2016-22 or equivalent.
  • MTA: Networking, Security, and Windows Server Administrator Fundamental.
  • Microsoft Certified: Azure Fundamentals.
Desirable Criteria:
  • Microsoft 365 Certified: Modern Desktop Administrator Associate.
  • Microsoft 365 Certified: Fundamentals or equivalent.
  • Microsoft Exchange qualifications.
Experience/Skills:
  • Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems.
  • Strong understanding of IT Networking principles.
  • Experience managing Firewall technologies, virtualization technologies, and cloud technologies.
  • Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management.
  • Previous experience working with a variety of clients across multiple industries.
  • Ability to make decisions, prioritize, and proactively problem-solve.
  • Understanding of GDPR principles and Cyber Security.
  • Holder of a full, clean driving license.
Interested Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge

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