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German AND Czech Customer Service Rep £23.5k

Origin Multilingual
Job LocationCambridge
EducationNot Mentioned
Salary£23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Location: Cambridgeshire (Remote and Office working)Only required in the office 1 day a monthRelocation package offered if requiredPermanentThe shift patterns on offer:Week 1: Monday to Friday. 07:00 - 15:15Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45Week 3: Monday to Friday. 11:00 - 19:15Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15Week 5: Monday to Friday. 11:45 - 20:00Client Profile:Origin Multilingual is proud to announce, we are searching for a German AND Czech SpeakingCustomer Service Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.Key PurposeThe representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.Key Responsibilities:

  • Answering calls from existing and new customers
  • Proactively dealing with all queries relating to the business
  • Taking orders and bookings via external and internal calls
  • Managing email queries
  • A professional approach with the ability to build rapport with each customer
  • Demonstration extensive knowledge on all our product ranges
  • Facilitating calls from B2B and B2C
Personal SpecificationThe successful candidate for the German AND Czech Customer service representative position, will have the following competences:
  • Previous experience in a similar role
  • Customer service experience
  • Self-motivated, with a can do attitude
  • Attention to detail with high level of communication skills is essential
  • German AND Czech Fluent speaker
  • Computer literacy
  • A passion to deliver the highest quality for our clients customers
If this sounds like the role for you then contact Marcus at Origin Multilingual today to begin your application. Call:

APPLY NOW

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