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Customer Support Manager Job-share

The One Group
Job LocationCambridge
EducationNot Mentioned
Salary20,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Our client situated just outside of Cambridge is currently looking for a Customer Support Manager on a job share basis. This is a highly interesting role for someone with a customer service professional background and an academic background in Psychology,Neuroscience or a related science discipline.You will have already gained great communication skills, strong organisational skills and ideally have an analytical way of thinking that has come from your previous roles. A keen interest in behavioural therapy and the use of technology to support thisa huge advantage for this position.This role will be on a job share basis and you will be working three full days (Mon, Tue, Wed).Requirements:

  • Interest in cognition and neuropsychological testing.
  • Demonstrated attention to detail.
  • High level of focus on resolving customer enquiries in a timely manner.
  • Excellent communication skills - written and verbal- with the ability to confidently communicate often complex answers.
  • Team player with proven ability to build rapport both with internal and external customers.
  • Good understanding and experience of database management.
  • High level of computer and software literacy.
  • Strong technical and analytic reasoning.
If you have the required skills listed above and a proven track record of providing first class customer care both face to face and over the phone then please apply now!For more information please call Sam on or email

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