Quality Assurance Officer - Insurance

Job Location	Brierley Hill
Education	Not Mentioned
Salary	£30,000 - £35,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Quality Assurance OfficerConduct Quality Assurance Audits within our Underwriting Services Department to monitor adherence to underwriting guidelines and licence authorities.Conduct Quality Assurance Audits within other departments to assess service quality and adherence to internal processes.Analyse the compliance standards being achieved by conducting Quality Assurance Audits and provide ongoing assurance of adherence to regulatory requirements.Proactively identify areas for improvement where required and work with the business to implement remedial actions.Job Requirements:

Background working in an insurance environment, preferably for an MGA or Broker dealing with delegated underwriting authorities
Demonstratable experience working in a compliance or conduct role
Good knowledge of FCA Rules and Regulations
A proactive ‘can do’ and flexible attitude. Be able to recognise priorities a short notice
An excellent standard of literacy, numeracy and attention to detail
Self-Motivated and good organisational skills. Able to manage own workload and deliver against deadlines with minimal supervision
Ability to work independently and confidentially
Experienced in the use of all Microsoft Office applications to an intermediate level
Good analytical and problem solving skills
Strong communication skills, both verbal and written, and ability to communicate at all levels
Ability to build successful relationships with all stakeholders
Champions the compliance culture and acts as a role model
Takes responsibility for own development
Good judgement and listening skills
Ability to innovate and improve working processes

Company Information:An opportunity to work for a company who are a real success story as a Managing General Agent. Our client are a multi award winning MGA based in Brierley Hill at their smart office suite.Trusted by their insurer partners to underwrite on their behalf in their specialist niche areas based on their extensive knowledge and experience. They are focussed on making the business as attractive to staff as possible which makes it a fantastic placeto work.If you are enthusiastic, passionate and enjoy being part of a first-class team, then this could be the role you have been waiting for.Benefits & Compensation:

Salary to £35,000 depending on experience
Workplace Pension Scheme offering you flexibility of up to 16%
Minimum of 27 days holiday plus bank holidays
1 Paid Volunteer Day per year
Hybrid Working – Flexibility to work from home combined with a number of days per week in our office on The Waterfront in Brierley Hill. Providing a fantastic work environment to drive our commitment to learning and development, innovation, and collaboration
Health Cash Plan and Virtual GP Services
Trained Mental Health First Aiders and access to 24/7 Employee Assistance Programme, offering a range of health and wellbeing, financial and counselling services
Professional Membership Status – as part of holding CII Chartered Insurance Underwriting Agent Status we offer a variety of funding options to support our people in achieving industry standard qualifications.
Employee recognition awards and annual employee awards
Staff social events throughout the year, including Summer and Christmas parties
Long Service awards
Free onsite parking
Matched funding for charities
Death in Service benefit

Get in touch for a confidential chatMark Holloway

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