Customer Service & Sales Support Administrator

Job Location	Bredbury
Education	Not Mentioned
Salary	£22,000 - £25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

CUSTOMER SERVICE & SALES SUPPORT ADMINISTRATOR (FULL-TIME/PART-TIME) / STOCKPORT / C£25,000 (FTE)Exciting opportunity for a Customer Service Specialist to develop their career with Rasch (UK) Ltd - a well-established, German-owned wallpaper manufacturer with production facilities across Europe, supplying major national retailers and a vibrant independentmarket.If you have a background in Customer Service, Sales Support or Sales Admin and are passionate about delivering an excellent service, we would love to hear from you!This is a fantastic role for an enthusiastic Customer Service and Sales Support Administrator to build a career, with a reputable organisation offering flexible working (full time or part time) and first class support from the management team.What’s on offer:

Competitive salary
25 days (FTE) holiday allowance
Free onsite parking
Opportunities to progress and develop the role
Flexibility on working hours
Discounted products

Key Responsibilities of the Customer Service & Sales Support Admin:

Collaborating with National Accounts Manager to ensure correct products and pricing uploaded to DHD/marketplace accounts, together with management of daily transactions and queries.
Compiling pricing and product data sheets for new product launches.
Adding customer-specific pricing to ERP system
New product set-up for key accounts
Responding effectively to customer queries
Produce regular and ad hoc reports to support the Sales, Design and Finance teams.
Provide cover for sales order processing and warehouse liaison, including switchboard.

Skills & Experience Required:

Previous experience in sales support and customer service
Strong teamwork and interpersonal/communication skills
Dedication, enthusiasm and determination to meet existing high standards
Highly numerate & articulate, proficient in Excel and Sales Order Processing systems
Resourceful and proactive, with a can-do attitude and a consistently high level of quality and focus.
Excellent organisational and time management to manage changing priorities
Experience of administration of Marketplace/DHD platforms is desirable

What’s NextIf you are interested in this fantastic Customer Service & Sales Support position, submit your CV for immediate consideration NOW and we will be in touch.Required skills

Admin
Customer Service
Data
Order Processing
Sales Order

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